Welfare and Engagement Careers

Challenge. Opportunity. Reward.

Serco is a world leading provider of border control and immigration services.

Our services include the management of detention centers, transporting and escorting people locally, domestically and internationally, and the provision of support services for people while their immigration status is being resolved with government immigration departments.

Available Opportunities

Behaviour Support Practitioner

  • Permanent full-time role
  • Expand your skills in behaviour support practices
  • Provide positive behaviour support services in a secure location

VW

Villawood Immigration Transit Accommodation

CI

Christmas Island Detention Centre

BNE

Brisbane Immigration Transit Accommodation

YH

Yongah Hill Detention Centre


Activity Officers

  • Permanent full-time and Casual roles available
  • Be part of an amazing culture, based on the values of trust, care, innovation and pride
  • Gain access to Global Employee Networks that embrace diversity and inclusion

VW

Villawood Immigration Detention Centre

PER

Perth Immigration Detention Centre

YH

Yongah Hill Immigration Detention Centre


Activity Officers Specialised

  • Casual position with varying hours
  • Global Company with career growth opportunities
  • Join our Growing Welfare & Engagement Team

MEL

Melbourne Immigration Transit Accommodation

ADL

Adelaide Immigration Transit Accommodation

VW

Villawood Immigration Detention Centre

PER

Perth Immigration Detention Centre

CI

Christmas Island Immigration Detention Centre

YH

Yongah Hill Immigration Detention Centre

Why Serco?

A career with Serco will be more than you imagine. You'll be challenged. You'll be inspired. And you'll be proud to make a positive difference.

Meaningful Work

You will do interesting work that matters

A World of opportunity

Our diverse and global operations offer you incredible opportunities to learn and expand your career

Great people

Be part of a motivated team who will encourage you and help you to succeed

Colleague benefits

Competitive Remuneration Package
Flexible Work Options
Continuous Professional Development Support
Overtime Available
Job Security
Generous Employee Referral Program
Generous Leave Entitlements
Community Service and Reservist Leave
CommBank Banking Benefits
Salary Packaging With Novated Leasing
Serco Ticketing Portal
Gym Membership Discounts
New Vehicle Discounts
Health Insurance Discounts
Apple Product Discounts

Temporary Accommodation Services

Serco provides vital support services for people while their immigration status is being resolved with government immigration departments. Services include community accommodation, case coordination, and transitional support.


We work in partnership with the customer and specialist providers to ensure people living in community accommodation have seamless access to case support and transitional services.


Serco’s community accommodation and support services are focused on the individual needs of this potentially vulnerable group of people as they await news on their immigration status.


Detention Services

Serco delivers secure detention solutions on behalf of the Department of Home Affairs. We provide fully integrated services across facilities management, accommodation, catering, welfare, engagement, security, transport, and escorting.


We contribute to the government’s commitment to national security by maintaining safe and secure environments for people in onshore detention, ensuring that those in our care are treated with dignity and respect.


We have demonstrated our ability to be flexible and responsive in order to manage a complex and dynamic detention network. We have adapted our operations rapidly to meet the needs of the network, and the changing demographics of people held in onshore detention. We have introduced technology and innovative solutions to improve service delivery, and invested in resource capability to meet the cultural and individual needs of those in our care, Serco Care Manager.

Sound interesting? Join us and make a difference every day

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