Serco is a place where you can grow
Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:
- Permanent, full-time position
- Uniform and free onsite parking
- Subsidised meals
- Supportive and inclusive team environment
- Access to Employee Networks focused on diversity and inclusion
- Meaningful work supporting the community and rehabilitation
Make an impact at Serco
You will play a pivotal role in supporting the safe and successful reintegration of prisoners back into the community.
You will be working as part of the Reintegration Hub team based at Auckland South Corrections Facility (ASCF). You’ll contribute to an environment that supports positive outcomes for individuals preparing for release, while engaging with a wide range of stakeholders.
As a Reintegration Hub Coordinator, you’ll make a positive impact by:
- Managing the Reintegration Package initiative, including processing birth certificates, Kiwi Access Card applications, and assisting with bank account openings
- Coordinating pre-release processes and addressing release day issues for prisoners and their whanau
- Supporting administrative tasks related to Release to Work, liaising with external stakeholders and internal teams
- Organising GPS tracking setup in Corrections databases
- Participating in weekly pre-release meetings with Corrections staff and Case Managers
- Developing and maintaining relationships with internal and external partners to support effective reintegration outcomes
Serco is a place for you
You are a compassionate, organised, and collaborative professional who is committed to making a positive difference in the lives of others.
You thrive in a team environment, are comfortable working across cultural contexts, and bring strong administrative and communication skills to your work. You value professionalism, integrity and inclusiveness, and are passionate about supporting the reintegration journey of others.
To be successful in this role, you’ll have:
- Qualification in Psychology. Criminology, Social Work, or any tertiary qualifications
- A background in the justice sector or experience working with Māori and Pasifika communities
- Previous experience in community engagement, key stakeholder liaison, or working with special interest groups
- Proven administrative skills with strong attention to detail and experience using Microsoft Office applications (Word, Excel, SharePoint, Outlook, PowerPoint)
- A full NZ Driver’s Licence and ability to obtain relevant security clearances
Please note:
This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a NZ Ministry of Justice and Police Vetting Check, is a key part of the selection process for this role.
Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, and community services.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Māori, Pasifika, Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.
Impact a better future at Serco
